This is the process we use for fully uninstalling and installing the Software 7. Please follow each step carefully.
How to Uninstall Version 7 Software
Click the Windows Start button, then select Control Panel.
Select Programs and Features > Uninstall a Program.
Select each of the following then click on Uninstall:
- Bernina Embroidery Software 7
- Bernina Universal Communication Server
- Corel Graphics - Windows Shell Extension
- Corel Graphics Essentials X6
Reboot your computer, this is very important!
How to install Version 7 Software
Make sure you have Administrator privileges on your computer login account.
Disable any firewall and anti-virus software temporarily.
Insert your dongle.
Download the latest dongle driver:
http://www.bernina.com/en-US/Support-US/Software/Embroidery-Software/Dongle-Driver
Unzip the downloaded dongle driver, and install it by clicking on the .EXE file from the folder you just unzipped. Make sure to have the dongle connected during this process.
Insert your Version 7 DVD and begin the install. Alternatively, you may download the software from this link, unzip it and install from the download:
http://www.bernina.com/en-US/Support-US/Software/More/SW
Item #70
Reboot your computer when the install finishes.
Enable your Firewall and Anti-virus software after confirming the software installation is successful.
Will this work if I only have the BES7 "update" and need to reinstall the software to a new computer?
Yes, you need only install the software that came with the update. If you already had V7 working on another computer, then the dongle has been fully updated and has the licensing information built in. You may need to install the dongle driver first, and be sure to turn off any firewall and anti-virus/malware software prior to installation.