Issue: Grayed out Export icon in DesignWorks for Windows 8.1 and 10
Solution: Select the appropriate link below to be used when a consumer has a grayed-out export icon, depending on whether their computer is 32-bit or 64-bit.
64-bit Windows 8.1 & 10
http://www.drawstitch.com/uploads/Bernina/BERNINA DesignWorks New shortcut-64bit.zip
32-bit Windows 8.1:
http://www.drawstitch.com/uploads/Bernina/BERNINA DesignWorks New shortcut-32bit.zip
- Extract the shortcut from the zip file on the desktop or in the Downloads folder, and run the software by double-clicking on it.
- Windows will request permission to run the software; select Allow.
- After installation you will be able to Export To BERNINA machine without any problem.
IMPORTANT! The customer must NOT delete the current shortcut of BERNINA DesignWorks that the installation added. The shortcut is needed for the software in order to run properly.