Follow

V7: Debugger Detected (E0030) Error

On Monday, May 2, AVG released an update to their anti-virus software which now causes a Debugger Detected (E0030) error message when a consumer tries to open their V7 software.

To avoid this error, the consumer can remove AVG and use the built-in Microsoft Security Essentials or Windows Defender. Another option would be to add an Exception in AVG to allow the V7 program to operate without scanning.

  • Open the AVG program
  • From the Options menu, select Advanced Settings
  • In the left pane, select Exceptions
  • In the right pane, click Add Exception
  • In the drop down menu for Exception Type, choose Folder
  • Click Browse
  • Navigate to C:\Program Files (x86)\BERNINA\Embroidery Software 7 (if you installed V7 in the default folder)
  • Select the folder above and click OK to save the details of the exception
  • Click OK again to save the settings
  • You may have to reinsert your dongle and/or restart the computer for the program to recognize the changes

 

Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Marcia Terrell

    Now I get the same error message when trying to install the update to Embroidery Software 7

  • Avatar
    Shannon Detmering

    I ended up having to just uninstall the AVG software for this to work.

Powered by Zendesk