Knowledge Base

Announcements

• ★ If machine screen froze after hoop calibration with V37.40.42

Machine Documentation

• Connecting the aurora model to the computer for embroidery
• Identifying Hoop Templates
• Machine Manuals - Out of Print
• bernette Chicago 7 Embroidery Information

Embroidery Software

• ★ ADX Error Can't Send Designs to Machine
• ★ V8: Reporting an Issue with Feedback Reporter
• ★ V8 Release Notes
• ★ Embroidery Software and 4K HD Screens
• ★ Embroidery Software Dongle Driver V7.90
• ★ Installing BERNINA software on Apple products

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DesignWorks Software

• DesignWorks Grayed Out Export Icon
• DesignWorks Computer Specifications
• CutWork V1 to DesignWorks Upgrade Steps
• Reinstalling DesignWorks
• DesignWorks Toolbar Reset
• New Installation of DesignWorks Software

Windows Tips and Recommendations

• Troubleshooting Direct Connection to Embroidery Machine
• How to generate an MSinfo32 log file
• Registry and Computer System Cleaning Programs
• Formatting and Using a USB Stick for File Transfer

Q Series Longarm Models

• ★ Art and Stitch Support and Learning Resources
• Q 20/Q 24: Needle Size Recommendation
• Q 20/Q 24: Using Adhesives

E 16 Multi-needle Embroidery

• E 16 Informational Videos on YouTube
• E 16 Software on Mac Computers
• E 16: Adjusting Thread Break Sensitivity And Feed Adjust
• E 16: Loading Design to Machine Fails in UI
• E 16: Hoop Limit Detected Message
• E 16: Using Delicate Threads

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