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When will Bernina fix the wonky stitches on the 780?

Everyone I know has wonky stitches in the +1, +2 and -1, -2 needles positions and some even in the 0 needle position. When will Bernina fix these very, crooked stitches? They are NOT the quality that Bernina promised and advertises. We paid thousands for these machines and are very upset that we are not able to sew with these crooked stitches. I cannot do topstitching or hemming when I need to move my needle position due to crooked stitches. We have waited patiently for an update to fix these problems, but hear nothing from Bernina. Some are talking about lawsuits now. Please respond. Please respond quickly. Thank you.

Yvonne M Volz

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